Doctor of Physical Therapy Program Complaints

Complaints about the Program Faculty, Staff or Students

An individual or organization who experiences an unfavorable experience with any student, faculty member, or staff member of the Methodist University Doctor of Physical Therapy Program is able to file a written grievance. The Program takes complaints very seriously and will act upon any complaint in an expedient manner, should the complaint warrant action. This grievance should be filed within 30 days of the offending incident(s) and should be addressed to the Doctor of Physical Therapy Program Director. Once a complaint has been made, the Program Director will be directly involved in gathering information and addressing the complaint.  The written grievance and any corrective action(s) will be kept on file in a locked cabinet in the Program Director’s office for a period of five years, after which they will be purged while maintaining confidentiality.

Complaints should be addressed to:

Methodist University
Doctor of Physical Therapy Program Director
Thomas R. McLean Health Sciences Building
5400 Ramsey Street
Fayetteville, NC 28311

If the complaint is against the Program Director, the party may submit the grievance to the Dean of the College of Health Sciences & Human Services.

Program Policy for Handling Grievances Outside of Due Process